Privacy Policy 2017-07-06T14:58:06+00:00

Privacy Policy

Last updated: May 2017

This Privacy Policy explains how Elite Home Health Care, Inc. DBA Start of Care Home Health (the “Start of Care Home Health”, “Start of Care”, “we”, or “us”) collects, uses, shares and protects information collected through our website, content, products, and services.

1. What information do we collect?
We may collect the following types of information:

1.1. Information you have provided
Start of Care Home Health collects information from you when you provide it to us. This happens when you communicate with us, such as through our website, email, SMS, over the telephone or in person. The information you provide us may include information that personally identifies you (“Personal Information” or “PII”), such as name, email address, phone number or your mailing address. We may also collect your credit card information in order to process payments for our services.

You may also provide us information about a person whose care you are managing, such as that person’s Personal Information, special needs, conditions and preferences. You agree not to provide us information about any other person unless you have that person’s express permission.

1.2. Information from cookies and similar devices
We use cookies, web beacons, embedded scripts and other similar methods to collect information about how users interact with our website and to compile aggregate data about site traffic so that we may offer better website experiences in the future. You can disable cookies through your browser settings, which may result in some of the features of our website not functioning properly.
We use Google Analytics Advertising Features, including Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographic and Interest Reporting.

1.3. Information from mobile devices
If you are interacting with our website on a mobile device, your mobile carrier may automatically send us your device and hardware ID, device type, carrier, carrier user ID, the content of your request and basic usage statistics about your device and usage of our website. We do not store this information or use it for any purpose.

1.4. Information based on standard web protocols
When you access our website through a browser, application or other client, like other web providers, our servers automatically record certain information. This data is recorded in server logs and may include information such as your web request, your interaction with the website, the website that you were visiting when you came to our website, your Internet Protocol (IP) address, your browser type and language, the date and time of your request, and your cookie data.

2. What do we use your information for?
Here are the ways that we use the information that we collect:

  • to provide the Platform to you;
  • to improve our services and develop new services;
  • to perform statistical, demographic and marketing analyses, including to determine how users interact with our website;
  • to personalize your experience;
  • to contact you about our services and send you information that you have requested;

3. Do we share your personal information?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

4. Children’s Online Privacy Protection Act (COPPA)
Our website, products and services are intended for use by people over the age of 13. We do not collect any information from anyone under 13 years of age. If you believe that we might have any information from a child under age 13, please contact us at

5. Opt out
For information about Google Analytics currently available opt-outs, please visit this page.
You may also opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) by visiting the opt-out pages on the NAI website.

6. Your consent
By using our website, products and services, you consent to our privacy policy.

7. Changes to this Privacy Policy
Any changes to this policy will be posted on this page.

8. Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information on the Contact page of our website.